Terms & Conditions
DEFINITIONS:
The term "Vendor" shall mean Studio DeSimoneWayland.
The term "Customer" shall mean any person, firm or studio who purchases goods or services from the Vendor.
CONDITIONS:
These conditions apply to and are deemed to be incorporated in all orders, contracts, quotations and tenders for the supply and sale of goods or services by the Vendor.
These conditions supersede any terms and conditions contained in any Customer's order unless otherwise agreed in writing by the Vendor.
CONTRACT ORDER PRICES:
Orders placed will be charged at prices current at the time of delivery. The Vendor will inform the Customer of any price change at least 90 days prior to change in price.
VALUE ADDED TAX:
All prices quoted are exclusive of Value Added Tax unless otherwise stated.
SHIPPING CHARGES:
Shipping charges will be calculated according to the quantity of ordered goods and will be added to the invoice.
ORDERS:
The Customer will place orders by email, using the Vendor’s Purchase Order Form. Orders will be processed (Mon-Fri) by the Vendor and an invoices will be written and sent by email to Customer.
PURCHASE ORDER:
Minimum order amount for every order is 10 rolls per quality, different patterns combine is acceptable within the same quality.
The Customer may request canceling for the purchase orders within five (5) business days after placing the order..
As the Vendor is shipping from the EU (European Union), and the wallpaper is printed on demand, payment for the purchase is to be made in advance of production: seven (7) business days after receiving of the invoice. Any extra charge due to bank transfer should be assumed by the Customer.
PRODUCT IDENTIFICATION:
It is the duty of the Customer to order the correct pattern and colourway. The Vendor shall deliver the products ordered and accepts no responsibility in case the wrong patterns/colourways have been ordered. As each order of wallpaper is printed on demand, the Vendor strongly advises the Customer to order enough m2 of wallpaper to cover both the required surfaces and overages. Ordering additional wallpaper for the same project at a later stage will incur in possible colour discrepancies from the first to the new batch of wallpaper, and the minimum order of 10 rolls will still apply.
RETURNS POLICY:
The Vendor will only accept any goods returned to them from the Customer in case of faulty or defective goods.
Goods must be examined at the point of delivery and acceptance of the parcel/consignment.
Should the quality of the print be unsatisfactory, the Customer will inform the Vendor within 5 working days of the defect and provide the Vendor with clear photos showing the defect.
The Vendor will contact the Customer to arrange the return.
The Customer will return the goods using a Track and Trace service, and goods must be insured for their full retail value.
All goods must be returned in the same condition as when delivered to the Customer, complete with all original and undamaged packaging and instructions.
When the goods are returned the original delivery note number or invoice number must be quoted supported by the goods return reference.
All costs incurred in returning the goods to the Vendor are to be borne by the Customer.
Returned goods will be refunded within 14 days from receipt of the defective goods, or a new order for the same items will be placed.
DESCRIPTION AND QUALITY:
Illustrations, descriptions and technical data in any of the Vendor's catalogues whether in paper or electronic format, price lists and statements (written, or oral) made by any representative of the Vendor are provided to give Customers an approximate picture and description only and do not form the basis of any contractual liability. No warranty or condition that the article shall accord with such illustration, description or statement is to be implied and any warranty or condition capable of or arising is hereby excluded.
All quotations given and sales made are upon the condition that although goods supplied are of sound commercial quality and are fit for purpose, the Vendor accepts no liability as to their suitability for any purpose other than that specified in writing by the Customer at or prior to the time of sale.
DELIVERY:
All orders of wallpaper are printed on demand and will be shipped within 4to 6 weeks from the payment of invoice.
METHOD OF PAYMENT:
All payments shall be in EUR by Bank Transfer (BACS/Internet Banking):
De Simone Wayland
NL10 KNAB 0255 0918 77 Bank Name: KNAB
BIC: KNABNL2H
Address:
Thomas R. Malthusstraat 1-3, 1066 JR, Amsterdam, The Netherlands
Intermediary bank: ABN Amro
BIC: ABNANL2A
Address:
Gustav Mahlerlaan 10, 1082 PP, Amsterdam, The Netherlands
Bank transfer fees shall be paid for by the Customer.
Any duties payable will be the sole responsibility of the customer and may be charged upon delivery.